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Stark and Associates, Inc. | St. Louis, MO

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How do we move from "at–risk" to "excellence"?

"Excellent" caliber businesses are growing and expanding, and constantly moving beyond comfort zone to adjust to changing technology and market conditions. The Leadership for Organizational Excellence brochure

All businesses can be classified into four categories:

  • Excellent

    These companies are always improving their present situation—and always looking forward. For leaders, and everyone else at these organizations, excellence is a way of life.


  • Well-Managed

    These organizations are nevertheless vulnerable, because they have not yet created a management culture in which organizational excellence is second nature, regardless of personnel changes.


  • Average

    These businesses are doing well enough to reasonably satisfy the owners and management, but they are vulnerable to regressing back to the at-risk level .


  • At-Risk

    These businesses typically revolve around their leader, without this leader the business or department may suffer greatly.


Excellence is a Direction not a Destination

The Leadership for Organizational Excellence model makes Organizational Excellence the basis of your company’s long-term growth plan. The program, which has been tested and proven in multiple industries, works because it is a sequential, continuous, repeating process.

Too many leaders don’t know...

...what they don’t know and are not interested in finding out. However, there are predictable ways that blind spots develop and how they can be mitigated. Much like driving a car, you can’t be effective with large, dangerous blind spots all around you.

The Blind Spots Syndrome

Even one of the 13 blind spots can kill or seriously damage an otherwise healthy business!

#1 Blind Spot - Not Having a Process for Hiring
#2 Blind Spot - Improperly Onboarding People
#3 Blind Spot - Failing to Tie Corporate Goals to Personal Goals
#4 Blind Spot - Not Creating a Culture of Accountability
#5 Blind Spot - No Common Sales Language
#6 Blind Spot - Not Focusing on Lead Generation
#7 Blind Spot - Not Capturing Best Practices


#8 Blind Spot - Failing to Train and Coach Management Staff
#9 Blind Spot Not Building the Bench
#10 Blind Spot - Not Knowing How to Coach
#11 Blind Spot - Not Sharing the Vision with Those Who Have to Implement it
#12 Blind Spot - Fostering a Culture of Learned Helplessness
#13 Blind Spot - No Methodologies and Systems

Take the Blind Spots Survey

A proven survey template designed to help you identify the professional blind spots that are keeping you from taking your company into the top tier!
Personal Blind Spots Survey

What does excellence look like in action?

  • Step One: Planning

    • What are your personal priorities?
    • Does your vision for the business support priorities? 
    • What are your top three Key Priorities? 
  • Step Two: Positions

    • What is the ideal organizational chart? 
    • What should the job description say? 
    • What attitudes and habits do you not want in the organization?
  • Step Three: People

    • Which employees will fit in immediately? 
    • Which current employees might fit with some development?
    • How do you recruit, hire, and retain talented people?


  • Step Four: Processes

    • What processes need to be updated? 
    • What processes need to be created from scratch?
    • How should you document best practices into clear processes ?
  • Step Five: Performetrics

    • What kinds of tracking reports and dashboards should you use? 
    • How should you build performance metrics into specific job descriptions? 
    • How should you conduct performance appraisals? 
  • Step Six: Passion

    • What will make the journey toward excellence a way of life? 
    • How do you sustain the energy and the drive needed to grow the business over time? 
    • How can you share your passion for what you do to motivate others?

On the Road to Excellence

Sandler's Leadership for Organizational Excellence 1-24 teaches you how to master and implement best practices that will turn your personal Vision for your company, and yourself, into a reality. This program sets you and your company on the road to Organizational Excellence... and keeps you moving forward.


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